FAQs and contact

Popular Questions

Size guide: How do the sizes fit?

Our products generally have a wider cut. You'll find a detailed size chart directly on the respective product page to help you find the perfect fit.

Returns: How does a return process work?

Simply send our support team a message with your request. Returns are typically processed within 2-3 days of receiving your email.

Production errors: What to do if there are production errors?

If you discover a manufacturing defect, please contact our support team immediately. We will find a solution as quickly as possible.

Place of manufacture: Where are the products manufactured?

Our products are manufactured in Turkey and then finished in Bavaria, Germany.

Shipping: How long does shipping take?

Shipping within Germany usually takes 2-5 business days. International deliveries may take longer.

Payment: Which payment methods are accepted?

We accept common payment methods such as credit card, PayPal and Sofortüberweisung.

Care instructions: How do I care for my products properly?

Care instructions can be found on the label of each product and on the respective product page.

With this FAQ page, we hope to answer the most frequently asked questions and provide you with a pleasant shopping experience. Don't hesitate to contact us if you have any further questions!